When The Hidden Garden reached out to Email Kong, they didn't have an email strategy in place. It was an exciting opportunity for us to start from scratch, something we truly enjoy doing. We kicked off by creating a fully customized email flow setup and then took charge of leading their Valentine's Day strategy.
Email Kong has been an incredible resource for our Shopify store. I've been consistently impressed with Bogdan's knowledge and work product. He has helped elevate our email strategy significantly and we've seen a major lift in average order value. We're excited to continue the project with Bogdan.
At Email Kong, we're big on creating a seamless post-purchase experience for new customers. We always ask ourselves, "How can we make their journey before and after receiving their order absolutely amazing?" That's exactly what we did for Hidden Garden with our tailored post-purchase flows, ensuring every step of the customer's experience was exceptional.
Although Shopify is an exceptional platform, their default order confirmation emails lack visual appeal and offer limited customization options. Therefore, we took the initiative to revamp The Hidden Garden's order confirmation and delivery emails, creating a fully branded experience that truly reflects their unique identity.
Once we completed their email flow setup, we kicked into high gear and amplified their Valentine's Day sales with a three-part email campaign sequence that built excitement around their upcoming Valentine's Day collection. It was a strategic approach that generated great results and drove a 37% increase in revenue YOY.
In 2023, most agencies and freelancers go with a ‘throw stuff at the wall and see what sticks’ approach.
Aka, sending out random email & sms campaigns to random lists - without EVER taking retention or acquisition into account.
And then they wonder why things don’t get better.
At Email Kong, we’re not about following the herd and ‘seeing what sticks’.
Our focus is crafting a futureproof and proven retention strategy that keeps customers LOYAL.
Our proven frameworks will turn your emails and texts into powerhouse sales tools to create more intimate relationships with your customers, slice down your acquisition costs and achieve an industry-leading retention system.
All built from the ground up.
You'll get a step-by-step campaign & flow plan tailored for your Shopify store. No strings attached, pure value for your business.