DENSE© approached Email Kong to build their Klaviyo email automation setup. We created a holistic, all-encompassing customer journey comprised of behavioural flows triggered by on-site behaviour. A truly incredible pre-purchase and post-purchase experience that delighted the customer at every level of their journey. Check out the results for yourself!
I would have never imagined our emails looking this good. Our customer journey is on point from start to finish! Following a mistrial with our previous agency, I'm really glad I found Bogdan and his team.
Breaking away from the conventional approach, we opted for a more engaging strategy by crafting interactive emails that not only entertained but also educated customers about the benefits of the products. We included elements like true or false content to make the experience enjoyable and informative.
Our abandonment flows, including Browse Abandonment and Checkout Abandonment, featured persuasive messaging that addressed every possible objection a customer may have. To simplify their buying journey, we incorporated visual descriptions for each step of the process. This visual approach aimed to enhance the customer experience and make their purchasing decision easier.
We took advantage of the brand's existing blog content to make the post-purchase experience even better for new customers. Our goal was to reduce any doubts or regrets they might have and provide them with helpful information. This approach not only minimizes buyer's remorse but also empowers customers with knowledge, making them more confident in their decision.
In 2024, most agencies and freelancers go with a ‘throw stuff at the wall and see what sticks’ approach.
Aka, sending out random email & sms campaigns to random lists - without EVER taking retention or acquisition into account.
And then they wonder why things don’t get better.
At Email Kong, we’re not about following the herd and ‘seeing what sticks’.
Our focus is crafting a futureproof and proven retention strategy that keeps customers LOYAL.
Our proven frameworks will turn your emails and texts into powerhouse sales tools to create more intimate relationships with your customers, slice down your acquisition costs and achieve an industry-leading retention system.
All built from the ground up.
It's a casual chat to see if we'd work well together. Feel free to come prepared with any questions you have!
