email marketing services that scale with you.
We help DTC brands scale profitably by owning the entire customer journey. From first click to repeat purchase. Not just the inbox.
watch this before you hire another email agency.
In under two minutes, Email Kong founder Bogdan Mihalache explains exactly what most agencies get wrong - and what we do instead.
client success stories
KittySpout
Alma de Ace
Dense Hair Experts
trusted since 2021 by over 140+ DTC brands.
customers want to hear from you…everywhere.
We build full-funnel marketing across Email, SMS, WhatsApp, In-App & Social to drive retention, boost LTV, and increase total revenue per customer.
our services.
campaigns fully done-for-you.
Every week, your customers should be hearing from you - about new offers, product launches, seasonal moments, and reasons to come back. But staying consistent and strategic takes time. That’s where we come in.
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Campaign Strategy & Planning
We plan strategic campaigns that map to your product calendar, revenue goals, and LTV growth.
Email, SMS & WhatsApp Execution
Copy, design, setup, segmentation - delivered with speed and quality. Our team handles every part so you don’t have to chase freelancers or micromanage.
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List Growth & Popup Testing
We test high-performing popups, optimize lead captures, and set up smart list-building flows across your store to grow your email & SMS list fast.
Deliverability & Inbox Health
We run tests, monitor inbox placement, fix setup issues, and keep your sender reputation clean so more of your emails actually get seen.
automated flows built with data.
At Email Kong, flow automation starts with deep architecture: your customer behavior, your tech stack, your products, and how your data flows across your entire Shopify ecosystem.
Customer Journey Strategy
We analyze your funnel and build out personalized email and SMS automations that follow your customer’s real behavior from first touch to repeat purchase.
Tech Stack Setup
From Klaviyo to the entire Shopify ecosystem - we make sure your email, SMS, subscriptions, shipping and tracking tools talk to each other seamlessly.
Order & Shipping Experience
We build branded tracking pages and post-purchase touchpoints that drive repeat visits, opt-ins, and cross-sells.
Subscription Experience & Churn Reduction
We design the full subscriber journey - onboarding emails, refill reminders, loyalty nudges, and personalized cancellation flows built into your customer portal.
get a free klaviyo audit
that actually helps you scale.
We'll tell you exactly where your Klaviyo setup is leaking money - and how to fix it. We’ll audit your flows, tech setup, segments, and campaigns, then show you how to drive more revenue.
tech partners & certifications.
Klaviyo Platinum Partner
We've been awarded Platinum status by Klaviyo being in the top 2.5% of agencies worldwide. To reach it, agencies must hold advanced certifications, maintain strong email health scores across client accounts, and demonstrate proven results through published case studies. For you, that means working with a team that Klaviyo recognises as experts in their platform.
why choose email kong.
Experienced email marketing experts with a track-record of success
We help you get more value from every email, SMS, and customer touchpoint, so your brand grows faster, smarter, and more profitably.
We build systems that bring people back - not just one-time offers. Everything we do is built around boosting LTV.
Flows, campaigns, popups, tracking pages, WhatsApp, and more - all tied together by one smart CRM strategy.
Every send has a job. Our focus is on real results - not vanity metrics.
All strategy, copy, and creative is done in-house by our team. Custom-built to fit your brand and your customers.
We don’t stop at email. SMS, WhatsApp, post-purchase, direct mail - we help you show up everywhere your customer is.
We connect Klaviyo, Shopify, and every tool in between - so your data works harder and nothing falls through the cracks.
testimonials.
Real results from teams who care about retention and growth.
faqs.
Some questions we get often.
We help eCommerce brands grow repeat revenue. That means building out your full retention strategy - email, SMS, WhatsApp, and more - so you can convert more customers, increase LTV, and reduce reliance on paid ads.
Not even close. We’re a full CRM and retention partner. Email is the foundation, but we also optimize your tech stack, fix broken data flows, scale SMS, improve tracking, and design customer journeys across every touchpoint.
We don’t do templates or “30% email revenue” vanity metrics. Every strategy is built from scratch based on your business model, goals, margins, and customer behavior. And everything is done in-house - no juniors, no outsourcing.
You work directly with senior strategists who have built and scaled brands - not junior account managers. From strategy to execution, we stay hands-on.
We're a Klaviyo-certified email marketing agency - we build everything natively in the platform, though we're no strangers to the wider CRM ecosystem when the brief calls for it.
If you’re a DTC brand doing over $2M/year and care about retention, LTV, and owned growth - you’re in the right place. Especially if you’re tired of generic playbooks and want a partner who actually gets under the hood.
Absolutely! Our free audit reveals exactly where your setup has gaps, and what we’d do to fix it. There’s no pressure to work together right away. You’re welcome to take the insights and run with them. When you're ready to work together, we’ll be here.
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ready to get started?
get your custom email marketing audit and see exactly where you’re leaving money on the table.
