German Shephy, a leading player in the German pet food market, approached Email Kong for help in improving their automated email flows using Klaviyo. Our team at Email Kong crafted engaging designs and playful copy for each stage of the customer journey, infusing their email strategy with a fresh and captivating approach.
Bogdan and the Email Kong team delivered above our wildest expectations. They not only deliver a strategic approach to their work but create some of the best-looking emails I've seen around. They adapted our email flows to our business goals and created a truly optimized customer journey. We even worked with them during Black Friday and exceeded our targets. Looking forward to working with Bogdan and the Email Kong team in the future!
The welcome flow offered customers a free sample of their favourite flavour. The data point was collected on sign-up asking customers what flavour their puppy would love most and then personalised in the welcome email.
In a sea of uninspiring abandoned cart emails, it's crucial to inject some excitement into your designs to truly stand out. That's precisely what the creative team at Email Kong accomplished for German Shephy. They ingeniously incorporated customer reviews, but with a twist—they presented them from the perspective of the dogs themselves. This playful approach added a touch of humor and originality to the abandoned cart emails, making them memorable and engaging.
To enhance customer retention, we developed an advanced replenishment flow that specifically targets customers using their past order history as a guide. This flow triggers as the customer's restocking date draws near, ensuring timely reminders and facilitating a seamless reordering process.
After the call, you'll receive a 15+ slide presentation audit. This will cover key areas such as subscriber acquisition, email flows, segmentation, data infrastructure, campaign strategy, and more.
